Performance Measurement
in Nonprofit Organisations

Dozent

Prof. Dr. Markus Gmür

Assistent

Jens Jacobi M.Sc.

Semester

Spring semester 2013

Ort

Zeit

weekly on Wednesdays; 9:15 - 12:00

Sprache

English

ECTS

4.5

Zielsetzung

In this course the students get an overview on theories and concepts of performance management in private nonprofit organisations: How can we measure performance of organisations without profit-maximizing orientation, and which characteristics of the management system in a not-for-profit organisation are theoretically and empirically linked to its effectiveness and efficiency? Answers come from lecture, individual reading, class discussion, and group case study work.

Inhalt

Attendance for the first lecture is absolutely mandatory. Students who are not able to attend the first lecture are requested to send a mail to Prof. Gmür for registering for the course until Friday of the first week of lectures. The mail address is: markus.gmuer@unifr.ch. Late registrations will not be accepted.

• Issues in Not-for-profit Performance Management
• Measures for Performance
• Key Management Drivers for Performance
• Board Structure and Practice
• Strategic Planninng
• Civil Market Orientation
• Leadership and Human Resource Management
• Organisation Structure
• Social Accounting
• Risk Management in Nonprofit Organizations
• Legitimacy Strategies 

Literatur

The course is based on a wide range of research papers. A collection of selected paper will be provided as a reader.

Quarter, J./Mook, L./Richmond, B. J. (2003) What counts: social accounting for nonprofits and cooperatives. Englewood Cliffs
Anthony, R. (1988) Management control in nonprofit organizations. 4th ed., Homewood
Cameron, K. S./Whetten, D. A. (Eds.) (1983) Organizational effectiveness: a comparison of multiple models. New York.
Kaplan, R. (2001) Strategic performance measurement and management in nonprofit organizations. Nonprofit Management & Leadership, 11: 353-370.